Workshop Controller

Workshop Controller

Location: Carlisle
Job Type: Full Time
Contract Type: Permanent
Salary: £30,000 to £32,000 + alternate Saturday mornings paid at time and a half

NXT Recruitment are delighted to be recruiting for a Workshop Controller on behalf of a busy and well-established automotive business based in Carlisle.

This is an excellent opportunity to join a fast-paced workshop environment in a key operational role, responsible for coordinating workflow, managing technician productivity, and ensuring the smooth day-to-day running of the workshop. The successful candidate will act as the central point of communication between the workshop, service department, parts team, and customers.

This position would suit an experienced Workshop Controller, Senior Technician, or automotive professional with strong leadership skills and a proactive, organised approach.

This is a full-time, permanent position working Monday to Friday, 8:15am to 5:30pm, with alternate Saturday mornings paid at time and a half.

Day-to-day responsibilities
Overseeing and supporting a team of Vehicle Technicians
Planning and managing all incoming workshop jobs effectively
Allocating work to technicians to maximise productivity and workshop efficiency
Monitoring workshop utilisation to ensure full capacity is maintained
Communicating with customers over the phone and face to face
Working closely with service and parts departments to maintain smooth operations
Ensuring deadlines and workshop targets are consistently achieved
Identifying additional work requirements and upselling where appropriate
Resolving workshop issues quickly and effectively
Monitoring workflow and prioritising tasks to maintain high service standards

What will you bring?
Previous experience managing Vehicle Technicians or Mechanics within a workshop environment
Strong leadership and organisational skills
Ability to identify problems and implement effective solutions quickly
Excellent communication skills with the confidence to coordinate multiple departments
Ability to prioritise workload within a busy and fast-paced environment
Strong understanding of workshop operations and productivity management
Technically minded, ideally with previous Vehicle Technician or Car Mechanic experience
Positive and proactive attitude with a hands-on approach
Ability to work under pressure and meet deadlines consistently

This is a fantastic opportunity to join a successful and supportive business offering long-term career stability and the chance to play a key role within a busy workshop operation.

Apply today or contact Simon Kean at NXT Recruitment for more information.

NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.